Tuesday, April 12, 2005

Embarrasing SP2 problem

I am not one for Microsoft bashing, and I am always suspicious of the majority of anti-Microsoft propaganda. I think their products are great, and if it was so easy to improve on what they do then they would have legitimate competition; no amount of anti-competitive practice could stop that from happening.

However, this howler demands recognition. Subscribers to MSDN universal can download any of the Microsoft packages from their website using their custom download plug-in (the File Transfer Manager). Unfortunately the plug-in is not SP2 compatible:

Performing Downloads with Windows XP Service Pack 2

There is currently a known issue when installing File Transfer Manager for the first time on Windows XP machines that have Service Pack 2 installed. This is an issue that we are working to fix; in the meantime there is a workaround that will install the File Transfer Manager on Windows XP with Service Pack 2. Use these instructions if you get an error stating 'There was an error launching the file transfer manager. Please try again later or contact your help provider' when trying to download. This workaround will only need to be done once, after that FTM will load normally.

Update: That didn't even work! There is hope here. Follow all the instructions carefully and it should work.

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